Unable to set password for internal directory user
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
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*Fisheye および Crucible は除く
問題
Cannot set password for internal directory user .
Below message appears when trying to click on the change password .
"You can not change your password here because users are managed outside of Confluence."
診断
Get the directory configuration summary and check the allowed operations for internal directory
The allowed operation can appear empty
Allowed operations: []
You can also ask for the below query for confirming if the required operations are allowed for the internal directory
select * from cwd_directory_operation where directory_id=<internal_directory_id>;Remember you need to exclude the '<' and '>' from the above query.
原因
Internal directory does not have the all the allowed operations , this could be lost if user updated the database directly.
The below operations should be allowed to Internal directory
CREATE_ROLE, CREATE_USER, DELETE_ROLE, UPDATE_USER, UPDATE_USER_ATTRIBUTE, DELETE_GROUP, CREATE_GROUP, UPDATE_ROLE_ATTRIBUTE, DELETE_USER, UPDATE_GROUP_ATTRIBUTE, UPDATE_GROUP, UPDATE_ROLE
ソリューション
Manually insert each operation in the database table cwd_directory_operation for the internal directory
Remember to take a database backup before you perform any operation on the database and test on a test instance before executing the SQL on production database.