Unable to log in due to disabled Internal Directory (Confluence 3.5 and later)
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
Users are unable to log in.
原因
The internal directory has been disabled, and external user management sources are unavailable. Generally, disabling the internal user management is not allowed, but it's possible from a failed upgrade, a bug in a plugin, or some unknown cause.
ソリューション
- Use a native client to connect to your database
次の SQL を実行します。
UPDATE cwd_directory SET active = 'T';
The value of 'T' may need to be changed to match the 'true' value in your database. The above is for PostgreSQL.
- Restart Confluence and all the user directories will be enabled.