Unable to edit profile with the message "You cannot edit the Full Name or Email fields as you are not using Confluence to manage users"
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
問題
While trying to edit details by going to user profile > edit, the user information fields are not editable and there's a message:
"You cannot edit the Full Name or Email fields as you are not using Confluence to manage users"
原因
External User Management is enabled and therefore Internal User Management has been disabled.
From this page: Disabling the Built-In User Management
By selecting the 'External user management' option in Confluence, you can disable the group and user management screens in Confluence
ソリューション
Go to Confluence Admin > Security and make sure that External User Management is unchecked: