Two vertical scroll bars on edit page

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

Two vertical scroll bars on the edit page irrespective of the Content. This is not observable while creating a new page.

Environment

6.13.5

Diagnosis

Site-wide banner configured in Custom HTML in *Before Head End*

1 2 3 4 5 6 <div class="aui-message closeable"style="background-color: yellow; border: 2px solid red; margin: 2px; padding: 4px; font-weight: bold; text-align: center;"> <p class="title"><strong> "Banner-text" </strong> </p> </div>

Cause

No user-visible text should be present in *Before Head End*. As per our documentation Banners should be only configured in At the beginning of the Body

Solution

  • Remove banner from the Custom HTML

  • Remove banner configured in *Before Head End* and Add it in At the beginning of the Body

Updated on March 13, 2025

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