Spaces are not Being Displayed on Dashboard or in Spaces Directory
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Symptoms
Spaces are not being displayed in either the Dash Board List of spaces or in the Space directory
Diagnosis
This can occur on an upgrade of the 3.5.x series to 4.3. When the problem occurs, you are able to create new spaces and they show up in the appropriate places.
Cause
Part of the migration task did not run. 4.3.x adds the column "spacestatus" to the "spaces" table. The entry in this Column for each space is "NULL" or Blank and it needs to be "CURRENT"
Solution
Resolution
Verify that this is the case for you instance by performing the following sql query
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SELECT * FROM spaces;
If you have a Null Value in your Space Status Column, you are affected by this issue
Run the following query to set all spaces to space status CURRENT
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UPDATE spaces
SET spacestatus = 'CURRENT';Was this helpful?