Keyboard shortcuts not working inside the Confluence editor
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
要約
One user or just a few of them reports the following shortcuts inside the editor are not working:
- // to create a date macro
- { to open the macro list dropdown
- @ to mention a user
For other users, those features work as expected.
診断
The problem can be reproduced in the following scenarios:
- Different browsers
- Incognito mode
- Logging in with the same account on different computers
This means it is something specific to the user profile settings.
原因
Such behavior can be seen when the following settings are enabled under User Profile > Settings > Editor:
Here is the impact of each item:
- Disable Autocomplete - disables macros and mention shortcuts
- Disable Autoformatting - disables date shortcut
ソリューション
Edit the settings under User Profile > Settings > Editor and uncheck those checkboxes to re-enable the editor shortcuts.