How to disable automatic mail polling
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Purpose
Improve performance in Confluence when it is being compromised by automatic mail polling. It can be disabled by following the instructions below. Mail retrieval will still work if a user triggers "Check for new mail" manually.
Solution
To disable automatic mail polling you would need to add the following parameter to your JVM's JAVA_OPTS and then restart Confluence.
1
-Dconfluence.disable.mailpolling=true
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