Error 'handshake alert: unrecognized_name' when setting up application links after upgrading Confluence

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コミュニティに質問

プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Fisheye および Crucible は除く

問題

Application link to JIRA does not work and when setting up application links, the following appears in the atlassian-confluence.log

ManifestNotFoundException thrown while retrieving manifest
com.atlassian.applinks.spi.manifest.ManifestNotFoundException: javax.net.ssl.SSLProtocolException: handshake alert: unrecognized_name

診断

The error has been reported in Linux environments with Apache proxies after upgrading Confluence from a version using Java 6 to a version using Java 7 or higher.

原因

Wildcard / multi-domain SSL certificates, when Java has SNI enabled and an Apache proxy is in place.

ソリューション

Add the correct ServerName/ServerAlias(ses) to the specific hosts in the Apache configuration as this article describes: https://community.qualys.com/thread/13532

For more detailed instructions, please follow our guide for Proxying Atlassian Server applications

説明 Application link to JIRA does not work and when setting up application links. The error has been reported in Linux environments with Apache proxies after upgrading Confluence from a version using Java 6 to a version using Java 7 or higher.
製品Confluence
プラットフォームServer
最終更新日: 2018 年 10 月 10 日

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