Confluence Server 6.13 or later fails with DLL error when installing on Microsoft Windows

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プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Fisheye および Crucible は除く

問題

When installing Confluence Server or Data Center 6.13 or later manually, on Microsoft Windows with AdoptOpenJDK, installation fails with the following error. 

Could not use bundled JRE. Please send this log file to your software vendor. 

The log file contains errors similar to the following:

ERROR: Could not get DLL-Handle
ERROR: Could not load functions
ERROR: Could not load bundled JRE. Trying to find another JRE.
ERROR: No JVM found
ERROR: Could not find another JRE.

原因

Your version of AdoptOpenJDK is missing the msvcr100.dll. This is usually because you've downloaded the .tar.gz package of AdoptOpenJDK instead of the Windows AdoptOpenJDK OpenJDK8U-jdk_x64_windows_hotspot_.....zip package.

回避策

There are two options:

  • You can manually install the Visual C++ 2010 distributable package, which contains the required dll. Download the package from Microsoft at https://www.microsoft.com/en-au/download/details.aspx?id=5555
  • Alternatively, download the Microsoft Windows AdoptOpenJDK zip package which has the msvcr100.dll bundled. 


最終更新日 2018 年 11 月 14 日

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