Confluence PDF Export Download does not Open in Internet Explorer 11
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
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*Fisheye および Crucible は除く
問題
Should a PDF file is generated via Confluence PDF Export feature in IE 11, the generated file is then incompletely downloaded and does not open correctly in PDF viewer application. The following error would then be shown.
診断
環境
- Web Browser: IE 11
- Confluence is running behind proxy server
Diagnostic Steps
- Access unproxied Confluence to further narrow down the issue.
Please refer to our How to bypass a reverse proxy or SSL in Application Links documentation for the detailed steps to bypass the proxy configuration.
原因
There's a compression settings set up in the Proxy server.
ソリューション
Disable the configured compression settings on the Proxy server.