# Confluence: Backup frequency is limited. You can not make another backup right now.

#### お困りですか?

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コミュニティに質問

## 症状

When trying to create a backup through the backup manager, the following messages shows:

Backup frequency is limited. You can not make another backup right now. Approximate time till next allowed backup: xxh xxm

## 診断

There is a time limit on how fast after each other backups can get created through the backup manager.

## 回避策

In order to resolve this issue you will need to log a support ticket with the Cloud Support team at https://support.atlassian.com/ja. Atlassian Support will reset the timer for you so that you can take another backup.

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