症状

Users affected will see one or more of the following:

• Certain macro icons are broken.
  

• Quick-comment avatar is broken.
  
• Profile macro icon in the toolbar is broken.
  

診断

The URL of the HTML element is pointing to a non-standard Confluence URL.

For example, when you inspect the HTML element, you will see a link that resembles this:

http://<ConfluenceURL>/s/en_GB-1988229788/4107/2dc2223027d89dca2a608ee3f1c532937863ead6.9/_/download/attachments/393218/davisd-70584-pp-me-large.png?version=1&modificationDate=1343228546000&api=v2

Instead of this:

http://<ConfluenceURL>/confluence/download/attachments/393218/davisd-70584-pp-me-large.png?version=1&modificationDate=1343228546000&api=v2

原因

There are three known causes for this behavior:

• Corrupted cache (The URL is pointing to an old cache)
• Misconfigured base URL
• Corrupted plugin cache

ソリューション

1. Clear the contents of the <Confluence-Installation>/work directory and restart Confluence
2. Check the server base URL configuration at  > General Configuration > Server Base URL
3. Navigate to  > General Configuration > Cache Management and click Flush All
4. Clear Confluence Plugins Cache (see How to clear Confluence plugins cache)