In HipChat, can I store chats in compliance archiving system?
Data Center /Cloud
While using HipChat Data Center, you have complete access to group and 1:1 messages. You can export all chat conversations to store them anywhere you need to for compliance purposes.
For HipChat Cloud, it is only possible to export group chat but not 1:1 chat. An official request must be submitted to Atlassian to provide 1:1 chat export to you, which may not be as effective to do on a frequent basis. If you need regular and frequent access to 1:1 chat exports, HipChat Server may be the right deployment option for you.