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Since Atlassian is an Australia-based company, it must collect GST from all Australian based customers. From 01 July 2012, it will collect VAT from customers within the European Union who have not supplied a valid VAT ID, as EU tax legislation.
Tax Treaties: As an Australian company, Atlassian is free from withholding taxes in some countries like the United States. For compliance reasons, U.S. customers may wish to have a copy of the W-8BEN-E form and for non-U.S customers, the Australian Taxation Office Certificate of Residency for Atlassian.
Prices may vary by organizations based in countries that do not have an income tax treaty with Australia and are required to impose withholding taxes. If applicable, Australian taxation law needs us to provide proof of tax withheld. We will need documentation from you which states the tax withheld (your tax office should be able to supply the relevant documents). You can contact our Sales Team to discuss the potential implications.