2015年11月8日から11月14日までに予定されている Atlassian Cloud のアップグレード

Planned this week:

 

JIRA Service Desk 3.1.0-OD-04

Collect and analyze customer satisfaction feedback

Looking for ways to collect feedback and evaluate customer satisfaction? Your search is over! Use the built-in features for collection and evaluation of customer feedback in JIRA Service Desk. With this release, customers will be able to provide feedback via email with a single click. 

How it works?

A customer feedback rating scale is included In service desk email notifications about resolved issues:

顧客がフィードバックを提供すると、カスタマーポータルに確認メッセージが表示され、満足度を変更または確認し、オプションとしてコメントを付けることができます。

 

This feature is available out-of-the-box and requires zero configuration. To begin collecting feedback, log in as a service desk project administrator and enable the new Satisfaction settings. 
You can find the full fixes list  here   .
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