Switching branch type in Create Branch screen does not work

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Symptoms

When opening the Create Branch screen and trying to switch the branch type, no matter which one you choose, it stays stuck on branch name "bugfix". The screen below shows the console error:

(Auto-migrated image: description temporarily unavailable)

Cause

The Notifyr plugin was found to be causing this issue on a Bitbucket Server 2.10.1 instance . The customer has reported the issue to the vendor through their public issue tracker.

Resolution

The resolution is to disable the plugin.

Updated on April 8, 2025

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