"SSO 2.0" menu item is not visible in the Administration page after upgrading from Bitbucket Server to Data Center

お困りですか?

アトラシアン コミュニティをご利用ください。

コミュニティに質問


プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Fisheye および Crucible は除く

要約

The "SSO 2.0" menu item is not visible in the Administration page after upgrading from Bitbucket Server to Data Center.

A Bitbucket Data Center license has been applied but the "SSO 2.0" link is still not available.

Links for other Data Center features, such as "Clustering" and "Mirrors" are available.

環境

Bitbucket Server instance that was upgraded to Data Center.

診断

アプリの管理

Look for the "SSO for Atlassian Data Center" or "SAML for Atlassian Data Center" in the list of installed apps and check its status.

  1. Administration > Manage apps に移動します。
  2. Select "All apps" in the dropdown
  3. Look for "SSO for Atlassian Data Center" or "SAML for Atlassian Data Center"
  4. Check if the plugin is currently disabled

Logs

The key for the plugin is com.atlassian.plugins.authentication.atlassian-authentication-plugin.

The $BITBUCKET_HOME/log/atlassian-bitbucket.log file will show that after the latest restart, the plugin is installed:

2021-03-03 15:03:33,106 INFO  [FelixDispatchQueue]  c.a.p.o.c.f.FelixOsgiContainerManager Installed bundle com.atlassian.plugins.authentication.atlassian-authentication-plugin (105)

However, there is no log entry stating that the plugin has been enabled. Searching for the string "'com.atlassian.plugins.authentication.atlassian-authentication-plugin' is now ENABLED" would not show any matches. There are no errors or warnings in the logs.

Here's a sample log entry that indicates that the plugin was enabled.

2021-03-03 20:06:20,929 INFO  [spring-startup]  c.a.plugin.manager.PluginEnabler Plugin 'com.atlassian.plugins.authentication.atlassian-authentication-plugin' is now ENABLED


ソリューション

Re-enable the plugin:

  1. Administration > Manage apps に移動します。
  2. Select "All apps" in the dropdown
  3. Look for "SSO for Atlassian Data Center" or "SAML for Atlassian Data Center"
  4. Click "Enable"
  5. Check that the "SSO 2.0" menu item is now available


最終更新日 2021 年 6 月 28 日

この内容はお役に立ちましたか?

はい
いいえ
この記事についてのフィードバックを送信する
Powered by Confluence and Scroll Viewport.