"Plan your upgrade" doesn't show latest Bitbucket Server versions


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プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。

Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Fisheye および Crucible は除く


"Plan your upgrade" doesn't show the latest Bitbucket versions on the page. The "Upgrade to" selector is greyed out, unable to browse other Bitbucket releases.


Bitbucket Server / Datacenter 7.19

This KB may be applicable to other Bitbucket supported releases


  • Verify if your Bitbucket application has access to the following URL https://puds.prod.atl-paas.net/rest/v1/upgrade/info.
    For the pre-upgrade planning tool to show the latest version data, your application needs to be able to access the URL. If a connection can’t be established, for example, if you’re using a restrictive firewall or proxy server settings, the tool won’t be able to fetch any updates to version data, supported platforms, or documentation.

  • Generate a HAR file while rendering the "Plan your upgrade" page. The API <BITBUCKET_BASE_URL>/rest/troubleshooting/latest/pre-upgrade/info couldn't retrieve release information and marks the attribute 'stale' to true in the API response.


The API response data is marked stale because the versions are fetched from the cached version list that is packaged with ATST (Atlassian Support Tools plugin). A possible block of all outbound connectivity from the instance could be the reason for causing the issue.


Review the outbound proxy configuration and allow the connectivity to https://puds.prod.atl-paas.net/rest/v1/upgrade/info

最終更新日: 2023 年 1 月 23 日


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