要約

"Plan your upgrade" doesn't show the latest Bitbucket versions on the page. The "Upgrade to" selector is greyed out, unable to browse other Bitbucket releases.

環境

Bitbucket Server / Datacenter 7.19

This KB may be applicable to other Bitbucket supported releases

診断

• Verify if your Bitbucket application has access to the following URL https://puds.prod.atl-paas.net/rest/v1/upgrade/info.
  For the pre-upgrade planning tool to show the latest version data, your application needs to be able to access the URL. If a connection can’t be established, for example, if you’re using a restrictive firewall or proxy server settings, the tool won’t be able to fetch any updates to version data, supported platforms, or documentation.

• Generate a HAR file while rendering the "Plan your upgrade" page. The API <BITBUCKET_BASE_URL>/rest/troubleshooting/latest/pre-upgrade/info couldn't retrieve release information and marks the attribute 'stale' to true in the API response.

原因

The API response data is marked stale because the versions are fetched from the cached version list that is packaged with ATST (Atlassian Support Tools plugin). A possible block of all outbound connectivity from the instance could be the reason for causing the issue.

ソリューション

Review the outbound proxy configuration and allow the connectivity to https://puds.prod.atl-paas.net/rest/v1/upgrade/info