Jira issue keys do not display the issue in Bitbucket Server
プラットフォームについて: Server および Data Center のみ。この記事は、Server および Data Center プラットフォームのアトラシアン製品にのみ適用されます。
Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Fisheye および Crucible は除く
要約
When Jira issue link in Bitbucket commits page is clicked, Jira issue is not displayed in Bitbucket Server. It errors out "Can't display issues"
環境
Jira Software Version 9.4
Bitbucket Server Version 6.6
診断
No errors are seen in Bitbucket logs.
原因
The issue may happen due to incompatible application links. As documented in application link matrix, Jira Software 9.4 uses AppLinks 9.0.5 plugin and Bitbucket 6.6 uses AppLinks 6.1.0. The difference of approx. three major versions make the application links less compatible causing the problem
ソリューション
Upgrade Bitbucket Server to a supported version for application link compatibility.