Cannot Login to Bitbucket Server Using External User Account After Moving JIRA/Crowd Server

お困りですか?

アトラシアン コミュニティをご利用ください。

コミュニティに質問

症状

After having moved the JIRA or Crowd user server in the network, users are unable to log into Bitbucket Server using external accounts. When trying to reset your user password, the following error is reported on screen:

Your account details are read-only.
Please contact your administrator to change your password.

ソリューション

Try the workaround to reset admin users password. If that does not help, follow the steps below:

  1. Stop Bitbucket Server.
  2. Ensure you have a complete database and BITBUCKET_HOME backup.
  3. Run the following query on your Bitbucket Server database:

                

 update cwd_directory set active='T' where id=32769;

          This will enable internal user directory and allow you to log into the application as an admin and update the user directory related configuration via the UI.

     4.  Restart Bitbucket Server.

 

最終更新日 2018 年 11 月 2 日

この内容はお役に立ちましたか?

はい
いいえ
この記事についてのフィードバックを送信する
Powered by Confluence and Scroll Viewport.