Unable to run pre-bootstrap upgrade tasks as your support period has ended

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プラットフォームについて: Server と Data Center のみ - この記事は、サーバーおよびデータセンター プラットフォームのアトラシアン製品にのみ適用されます。

 

問題

After installing / starting Bamboo the following message is shown on the UI:

The following appears in the atlassian-bamboo.log

Bamboo bootstrap failed: Unable to run pre-bootstrap upgrade tasks as your support period has ended. Please contact Atlassian and https://support.atlassian.com/ja

原因

An expired key is being loaded by Bamboo during startup.

ソリューション

This error happens when a customer has got 2 licenses on their account but the one that already expired loaded into their Bamboo.

The property below on your <Bamboo_Home>/bamboo.cfg.xml contains the license that already expired:

<property name="license.string"> (valid license value here) </property>

 

Here are the steps to fix this:

  • Stop your Bamboo instance
  • Backup the bamboo.cfg.xml file somewhere else in your file system
  • Login to MyAtlassian
  • Retrieve the valid license key
  • Copy and paste the new license key on the property below, overwriting the one that expired:

    <property name="license.string"> (valid license value here) </property>
  • Restart your Bamboo instance

 

最終更新日 2016 年 8 月 31 日

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