Enable profiling and access logging to diagnose acute performance problems

Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.

Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.

*Except Fisheye and Crucible

Summary

If Bamboo is slow to render specific data (that is, Bamboo is performing normally otherwise) the development team will benefit if you enable detailed profiling to help guide us to the originating source code.

Solution

Enable profiling

Profiling logs a considerable amount of data so we recommend reverting this change as soon as you've performed the requested tests.

  1. Stop Bamboo.

  2. Edit <Bamboo installation folder>/bin/setenv[.sh | .bat].

  3. Find the section: JVM_SUPPORT_RECOMMENDED_ARGS=

  4. Append the following parameter and value: -Datlassian.profile.activate=true

  5. Save the file.

  6. Start Bamboo.

For example:

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 2016-11-30 23:39:31,715 INFO [ajp-bio-127.0.0.1-8009-exec-4] [AccessLogFilter] drohan GET http://bamboo.drohan.com/chain/result/viewChainResult.action?planKey=SAN-BAM803&buildNumber=2440 10395092kb 2016-11-30 23:39:34,677 INFO [ajp-bio-127.0.0.1-8009-exec-4] [FreemarkerContext] Web panel chainresult.summary.right bamboo.deployments:chainResultBranchIntegrationDetails was being rendered for 2012ms 2016-11-30 23:39:34,775 DEBUG [ajp-bio-127.0.0.1-8009-exec-4] [UtilTimerStack] [2953ms] - com.atlassian.bamboo.ww2.interceptors.ChainAwareInterceptor.intercept [4ms] - ChainAwareInterceptor.intercept() [2949ms] - com.atlassian.bamboo.ww2.interceptors.ResultsSummaryAwareInteceptor.intercept [2948ms] - com.atlassian.bamboo.ww2.interceptors.BuildResultsSummaryAwareInteceptor.intercept [2948ms] - com.atlassian.bamboo.ww2.interceptors.NavigationAwareInterceptor.intercept [2596ms] - com.atlassian.bamboo.ww2.interceptors.ResultsListAwareInterceptor.intercept [2596ms] - com.atlassian.bamboo.ww2.interceptors.StatisticsAwareInterceptor.intercept [2596ms] - com.atlassian.bamboo.ww2.interceptors.PaginationAwareInterceptor.intercept [2595ms] - com.atlassian.bamboo.ww2.interceptors.BambooXsrfTokenInterceptor.intercept [2595ms] - com.atlassian.bamboo.ww2.interceptors.JSONValidationInterceptor.intercept [2595ms] - com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor.intercept [2594ms] - com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.intercept [0ms] - PaginationAwareInterceptor.intercept() [102ms] - PlanAwareInterceptor.intercept() [344ms] - com.atlassian.bamboo.ww2.interceptors.ChainAwareInterceptor.intercept [0ms] - ChainAwareInterceptor.intercept() [344ms] - com.atlassian.bamboo.ww2.interceptors.ResultsSummaryAwareInteceptor.intercept [342ms] - com.atlassian.bamboo.ww2.interceptors.BuildResultsSummaryAwareInteceptor.intercept [342ms] - com.atlassian.bamboo.ww2.interceptors.NavigationAwareInterceptor.intercept [9ms] - com.atlassian.bamboo.ww2.interceptors.ResultsListAwareInterceptor.intercept [9ms] - com.atlassian.bamboo.ww2.interceptors.StatisticsAwareInterceptor.intercept [9ms] - com.atlassian.bamboo.ww2.interceptors.PaginationAwareInterceptor.intercept [7ms] - com.atlassian.bamboo.ww2.interceptors.BambooXsrfTokenInterceptor.intercept [7ms] - com.atlassian.bamboo.ww2.interceptors.JSONValidationInterceptor.intercept [7ms] - com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor.intercept [6ms] - com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.intercept [0ms] - PaginationAwareInterceptor.intercept() 2016-11-30 23:39:35,718 DEBUG [ajp-bio-127.0.0.1-8009-exec-4] [UtilTimerStack] [820ms] - com.atlassian.bamboo.ww2.interceptors.ChainAwareInterceptor.intercept [0ms] - ChainAwareInterceptor.intercept() [820ms] - com.atlassian.bamboo.ww2.interceptors.ResultsSummaryAwareInteceptor.intercept [820ms] - com.atlassian.bamboo.ww2.interceptors.BuildResultsSummaryAwareInteceptor.intercept [820ms] - com.atlassian.bamboo.ww2.interceptors.NavigationAwareInterceptor.intercept [1ms] - com.atlassian.bamboo.ww2.interceptors.ResultsListAwareInterceptor.intercept [1ms] - com.atlassian.bamboo.ww2.interceptors.StatisticsAwareInterceptor.intercept [1ms] - com.atlassian.bamboo.ww2.interceptors.PaginationAwareInterceptor.intercept [1ms] - com.atlassian.bamboo.ww2.interceptors.BambooXsrfTokenInterceptor.intercept [1ms] - com.atlassian.bamboo.ww2.interceptors.JSONValidationInterceptor.intercept [1ms] - com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor.intercept [0ms] - com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.intercept [0ms] - PaginationAwareInterceptor.intercept()

Enable access logging

Customized loggers don't persist past restarts so there is no need to revert this change but understand that your log files will fill up more quickly.

  1. Navigate: Administration > Log settings

  2. For Classpath, enter: com.atlassian.bamboo.filter.AccessLogFilter

  3. For Type, select: DEBUG

  4. Click the Add button.

For example:

Before

1 2016-11-30 23:39:31,715 INFO [ajp-bio-127.0.0.1-8009-exec-4] [AccessLogFilter] drohan GET http://bamboo.drohan.com/chain/result/viewChainResult.action?planKey=SAN-BAM803&buildNumber=2440 10395092kb

After

1 2 2016-11-30 23:39:31,715 INFO [ajp-bio-127.0.0.1-8009-exec-4] [AccessLogFilter] drohan GET http://bamboo.drohan.com/chain/result/viewChainResult.action?planKey=SAN-BAM803&buildNumber=2440 10395092kb 2016-11-30 23:39:35,776 DEBUG [ajp-bio-127.0.0.1-8009-exec-4] [AccessLogFilter] END: 200 drohan GET http://bamboo.drohan.com/chain/result/viewChainResult.action?planKey=SAN-BAM803&buildNumber=2440 10395092kb-583500kb 4062ms

Example with the result of both profiling and access logging enabled...

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 2016-11-30 23:39:31,715 INFO [ajp-bio-127.0.0.1-8009-exec-4] [AccessLogFilter] drohan GET http://bamboo.drohan.com/chain/result/viewChainResult.action?planKey=SAN-BAM803&buildNumber=2440 10395092kb 2016-11-30 23:39:34,677 INFO [ajp-bio-127.0.0.1-8009-exec-4] [FreemarkerContext] Web panel chainresult.summary.right bamboo.deployments:chainResultBranchIntegrationDetails was being rendered for 2012ms 2016-11-30 23:39:34,775 DEBUG [ajp-bio-127.0.0.1-8009-exec-4] [UtilTimerStack] [2953ms] - com.atlassian.bamboo.ww2.interceptors.ChainAwareInterceptor.intercept [4ms] - ChainAwareInterceptor.intercept() [2949ms] - com.atlassian.bamboo.ww2.interceptors.ResultsSummaryAwareInteceptor.intercept [2948ms] - com.atlassian.bamboo.ww2.interceptors.BuildResultsSummaryAwareInteceptor.intercept [2948ms] - com.atlassian.bamboo.ww2.interceptors.NavigationAwareInterceptor.intercept [2596ms] - com.atlassian.bamboo.ww2.interceptors.ResultsListAwareInterceptor.intercept [2596ms] - com.atlassian.bamboo.ww2.interceptors.StatisticsAwareInterceptor.intercept [2596ms] - com.atlassian.bamboo.ww2.interceptors.PaginationAwareInterceptor.intercept [2595ms] - com.atlassian.bamboo.ww2.interceptors.BambooXsrfTokenInterceptor.intercept [2595ms] - com.atlassian.bamboo.ww2.interceptors.JSONValidationInterceptor.intercept [2595ms] - com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor.intercept [2594ms] - com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.intercept [0ms] - PaginationAwareInterceptor.intercept() [102ms] - PlanAwareInterceptor.intercept() [344ms] - com.atlassian.bamboo.ww2.interceptors.ChainAwareInterceptor.intercept [0ms] - ChainAwareInterceptor.intercept() [344ms] - com.atlassian.bamboo.ww2.interceptors.ResultsSummaryAwareInteceptor.intercept [342ms] - com.atlassian.bamboo.ww2.interceptors.BuildResultsSummaryAwareInteceptor.intercept [342ms] - com.atlassian.bamboo.ww2.interceptors.NavigationAwareInterceptor.intercept [9ms] - com.atlassian.bamboo.ww2.interceptors.ResultsListAwareInterceptor.intercept [9ms] - com.atlassian.bamboo.ww2.interceptors.StatisticsAwareInterceptor.intercept [9ms] - com.atlassian.bamboo.ww2.interceptors.PaginationAwareInterceptor.intercept [7ms] - com.atlassian.bamboo.ww2.interceptors.BambooXsrfTokenInterceptor.intercept [7ms] - com.atlassian.bamboo.ww2.interceptors.JSONValidationInterceptor.intercept [7ms] - com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor.intercept [6ms] - com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.intercept [0ms] - PaginationAwareInterceptor.intercept() 2016-11-30 23:39:35,718 DEBUG [ajp-bio-127.0.0.1-8009-exec-4] [UtilTimerStack] [820ms] - com.atlassian.bamboo.ww2.interceptors.ChainAwareInterceptor.intercept [0ms] - ChainAwareInterceptor.intercept() [820ms] - com.atlassian.bamboo.ww2.interceptors.ResultsSummaryAwareInteceptor.intercept [820ms] - com.atlassian.bamboo.ww2.interceptors.BuildResultsSummaryAwareInteceptor.intercept [820ms] - com.atlassian.bamboo.ww2.interceptors.NavigationAwareInterceptor.intercept [1ms] - com.atlassian.bamboo.ww2.interceptors.ResultsListAwareInterceptor.intercept [1ms] - com.atlassian.bamboo.ww2.interceptors.StatisticsAwareInterceptor.intercept [1ms] - com.atlassian.bamboo.ww2.interceptors.PaginationAwareInterceptor.intercept [1ms] - com.atlassian.bamboo.ww2.interceptors.BambooXsrfTokenInterceptor.intercept [1ms] - com.atlassian.bamboo.ww2.interceptors.JSONValidationInterceptor.intercept [1ms] - com.atlassian.bamboo.ww2.interceptors.BambooValidationInterceptor.intercept [0ms] - com.atlassian.bamboo.ww2.interceptors.BambooWorkflowInterceptor.intercept [0ms] - PaginationAwareInterceptor.intercept() 2016-11-30 23:39:35,776 DEBUG [ajp-bio-127.0.0.1-8009-exec-4] [AccessLogFilter] END: 200 drohan GET http://bamboo.drohan.com/chain/result/viewChainResult.action?planKey=SAN-BAM803&buildNumber=2440 10395092kb-583500kb 4062ms

Collecting the data

  1. Visit the page or action on the component that renders slowly.

  2. Take note and provide the URL.

  3. Generate and provide Support with the Support Zip (Administration > Support Tools > Create Support Zip (tab) and then click the Create button).

Updated on April 8, 2025
Platform
Data Center only
Product
Bamboo Data Center
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