BambooImportException: Import file is corrupted. Can't find any files to import when importing to Bamboo
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Problem
When attempting to import a Bamboo export zip into Bamboo the UI shows: Import file is corrupted. Can't find any files to import. The following exception is logged to <bamboo-install>/logs/catalina.out:
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2016-07-20 08:05:25,706 ERROR [http-nio-8080-exec-22] [SetupImportDataAction] Failed to import
com.atlassian.bamboo.migration.exception.BambooImportException: Import file is corrupted. Can't find any files to import.
at com.atlassian.bamboo.migration.XmlMigrator.validateXml(XmlMigrator.java:692)
at com.atlassian.bamboo.migration.XmlMigrator.importXml(XmlMigrator.java:128)
at com.atlassian.bamboo.migration.XmlMigrator$$FastClassBySpringCGLIB$$b6578fc7.invoke(<generated>)Cause
There are a number of possible causes:
There is no export zip present at the path specified.
The user running Bamboo does not have the appropriate permissions to access the path or export zip specified.
Perhaps you altered the export zip but when you re-archived it you changed the structure. E.g. archived the parent directory and builds, configuration and db-export directories are no longer at the root of the archive.
After checking the above and confirming they are not a factor, it might be that your export is actually corrupted. Please raise a ticket with Atlassian Support at https://support.atlassian.com/ including a Support Zip and your Export Zip for analysis.
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