Bamboo startup fails with error "Couldn't save bamboo-shared.cfg.xml to directory"

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要約

Bamboo start failed with below error 

fatal bootstrap Bamboo bootstrap failed: Couldn't save bamboo-shared.cfg.xml to <Bamboo-home>\shared\configuration directory


環境

This issue appeared on Bamboo 8.X deployed on a Windows server and running as a service but it may appear on other supported versions as well. 

診断

Checking the <bamboo-home>logs>atlassian-bamboo.log we can find below error message

atlassian-bamboo.log
fatal bootstrap Bamboo bootstrap failed: Couldn't save bamboo-shared.cfg.xml to D:/bamboo-home\shared\configuration

Checking the Windows service log on user and checking if it has the correct permission to access Bamboo home directory

原因

The user running the service doesn't have the correct permissions to access Bamboo home directory

ソリューション

Make sure that the user running Bamboo service has the correct read/write permission to access Bamboo home directory

最終更新日 2023 年 5 月 19 日

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