Bamboo service does not start after restarting the system
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Bamboo service does not start after restarting the OS to apply system updates.
Diagnosis
The following errors can be found at atlassian-bamboo.log file:
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Caused by: org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.atlassian.bamboo.index.LuceneConnectionImpl]: Constructor threw exception; nested exception is com.atlassian.bonnie.LuceneException: java.io.FileNotFoundException: /var/atlassian/bamboo-home/index/results/_1epw1.si (No such file or directory)
at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:184)
at org.springframework.beans.factory.support.SimpleInstantiationStrategy.instantiate(SimpleInstantiationStrategy.java:117)
at org.springframework.beans.factory.support.ConstructorResolver.instantiate(ConstructorResolver.java:300)
... 87 more
Caused by: com.atlassian.bonnie.LuceneException: java.io.FileNotFoundException: /var/atlassian/bamboo-home/index/results/_1epw1.si (No such file or directory)
at com.atlassian.bonnie.LuceneConnection.<init>(LuceneConnection.java:112)
at com.atlassian.bonnie.LuceneConnection.<init>(LuceneConnection.java:120)
at com.atlassian.bonnie.LuceneConnection.<init>(LuceneConnection.java:135)
at com.atlassian.bamboo.index.LuceneConnectionImpl.<init>(LuceneConnectionImpl.java:23)
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
at org.springframework.beans.BeanUtils.instantiateClass(BeanUtils.java:172)
... 89 more
Caused by: java.io.FileNotFoundException: /var/atlassian/bamboo-home/index/results/_1epw1.si (No such file or directory)
at java.io.RandomAccessFile.open0(Native Method)
at java.io.RandomAccessFile.open(RandomAccessFile.java:316)
at java.io.RandomAccessFile.<init>(RandomAccessFile.java:243)
at org.apache.lucene.store.MMapDirectory.openInput(MMapDirectory.java:193)
at org.apache.lucene.codecs.lucene46.Lucene46SegmentInfoReader.read(Lucene46SegmentInfoReader.java:49)
at org.apache.lucene.index.SegmentInfos.read(SegmentInfos.java:340)
at org.apache.lucene.index.SegmentInfos$1.doBody(SegmentInfos.java:404)
at org.apache.lucene.index.SegmentInfos$FindSegmentsFile.run(SegmentInfos.java:843)
at org.apache.lucene.index.SegmentInfos$FindSegmentsFile.run(SegmentInfos.java:694)
at org.apache.lucene.index.SegmentInfos.read(SegmentInfos.java:400)
at org.apache.lucene.index.IndexWriter.<init>(IndexWriter.java:741)
at com.atlassian.bonnie.LuceneConnection.upgradeIndexIfNecessary(LuceneConnection.java:705)
at com.atlassian.bonnie.LuceneConnection.ensureCorrectIndexFormat(LuceneConnection.java:674)
at com.atlassian.bonnie.LuceneConnection.<init>(LuceneConnection.java:103)
... 97 moreCause
This situation can happen due to a corruption on temporary cache index files caused by an unexpected shutdown.
Solution
Stop the Bamboo service
Delete the content of the following folders:
1 2 3 4/bamboo-home/caches/ /bamboo-home/temp/ /bamboo-home/index/ /bamboo-home/jms-store/Start Bamboo back
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