Bamboo export fails with OutOfMemoryError
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
Bamboo export fails with OutOfMemoryError and Bamboo stops responding.
Environment
Not applicable.
Diagnosis
java.lang.OutOfMemoryError errors can be found at the atlassian-bamboo.log file:
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org.springframework.transaction.CannotCreateTransactionException: Could not open Hibernate Session for transaction; nested exception is java.lang.OutOfMemoryError: Java heap space
at org.springframework.orm.hibernate5.HibernateTransactionManager.doBegin(HibernateTransactionManager.java:564)
at org.springframework.transaction.support.AbstractPlatformTransactionManager.getTransaction(AbstractPlatformTransactionManager.java:378)
at sun.reflect.GeneratedMethodAccessor201.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:206)
at com.sun.proxy.$Proxy109.getTransaction(Unknown Source)
at org.springframework.transaction.interceptor.TransactionAspectSupport.createTransactionIfNecessary(TransactionAspectSupport.java:474)
at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:289)
at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:185)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy183.getUser(Unknown Source)
Caused by: java.lang.OutOfMemoryError: Java heap space
Cause
The heap memory settings for your Bamboo instance might be too low to handle the export procedure.
Solution
Adjust the settings below in order to run a bigger Bamboo instance with sufficient memory.
Stop Bamboo
Increase the heap memory in Bamboo instance by changing the configurations below:
Linux: JVM_MINIMUM_MEMORY and JVM_MAXIMUM_MEMORY parameters
Windows: Initial memory pool and Maximum memory pool options
Start Bamboo back
ℹ️ For more information on how to change these configurations, please see this article: Configuring your system properties.
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