Bamboo Data Center fails to upgrade with a 'FileNotFoundException'
Platform Notice: Data Center Only - This article only applies to Atlassian products on the Data Center platform.
Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. Support for Server* products ended on February 15th 2024. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options.
*Except Fisheye and Crucible
Summary
When upgrading Bamboo 7.0.x to a newer version, Bamboo fails to upgrade on task 'UpgradeTask70302ReorganiseHomeDirectory' with a FileNotFoundException while attempting to move contents from <bamboo-home>/artifacts to <bamboo-home>/shared/artifacts. This issue is due to the presence of symbolic links in the artifacts folder that Bamboo cannot interpret.
Environment
The solution has been validated in Bamboo 7.0 but may be applicable to other versions.
Diagnosis
The following error message can be seen in the<bamboo-home>/logs/atlassian-bamboo.log indicating that the artifacts cannot be moved to the <bamboo-home>/shared/artifacts folder.
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INFO [localhost-startStop-1] [UpgradeTask70302ReorganiseHomeDirectory] Moving /bamboo-home/artifacts to /bamboo-home/shared/artifacts...
ERROR [localhost-startStop-1] [AbstractUpgradeManager] java.io.FileNotFoundException: Source '/bamboo-home/artifacts/TTT-DC' does not exist
java.io.FileNotFoundException: Source '/bamboo-home/artifacts/TTT-DC' does not exist
at org.apache.commons.io.FileUtils.validateMoveParameters(FileUtils.java:3124)
at org.apache.commons.io.FileUtils.moveToDirectory(FileUtils.java:2359)
at com.atlassian.bamboo.util.BambooFileUtils.moveDirectoryContentToDirectory(BambooFileUtils.java:380)Cause
The error is caused by symbolic links within the <bamboo-home>/artifacts directory. Bamboo's upgrade process cannot properly handle these symlinks, leading to the FileNotFoundException.
Solution
Validate and Remove Symbolic Links: Identify and remove all symbolic links by running the ls -lart command in the <
bamboo-home>/artifactsdirectory.1ls -lart /bamboo-home/artifactsManually Move Content: Alternatively, manually move all contents from /
bamboo-home/artifactsto/bamboo-home/shared/artifacts.
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